Meet Our Staff
During a phone call or visit to our office, you are likely to be greeted by at least one of two people who are instrumental to the comfortable environment and smooth operation of our office: Theresa or Jane. Each of these very personable patient liaisons has years of experience working in medical offices, and was selected and trained to provide you with prompt, friendly, and confidential service when you visit us for plastic surgery in the Chicago area. In fact, you can talk to them right now at (847) 234-9464 when you call to schedule a consultation with us.
Theresa is our extremely efficient and energetic office/billing manager, who joined us in 2002 after 13 years' worth of experience with the OB/GYNE Associates of Lake Forest. She generates all billing, deals directly with insurance companies regarding reimbursement (when applicable), orders important office and medical supplies including implants, and is a valuable resource regarding the overall operation of the office in general.
Jane has been with us since 2010 as our front office receptionist/patient liaison. She is here to guide you to the examination rooms, as well as provide you with assistance in scheduling surgeries, procedures or appointments. She also handles important insurance predetermination matters.
Norma is our licensed skin aesthetician with over 10 years of experience helping patients retain and restore youthfulness in their skin. She administers all of our aesthetic skin treatments such as laser skin resurfacing, facials and chemical peels, microdermabrasion, skin tightening therapy, laser hair removal, and much more. Your consultation with Norma will start with a careful skin analysis, upon which she will base her recommendations for treatment and ongoing skin maintenance programs. Norma is happy to see patients from all over the North Shore of Chicago for non-invasive skin rejuvenation.
"The doctor and his staff are fabulous, never made me feel bad about my questions, were always helpful and very, very nice. I am thrilled with my results and care."
We are very proud of each of these integral members of our staff, and trust that you will find your interactions with them to be pleasant and helpful. We look forward to meeting you and answering your questions about your options for reconstructive or cosmetic surgery in the Chicago area, and the Northern Illinois/Southern Wisconsin regions in general. To get started, request a consultation online and save $50 off the regular cosmetic consultation fee. Or, call the Lake Forest (847) 234-9464 or Chicago (312) 988-9330 offices to schedule your visit.